New Arrival: Quercus, Early Bird: $1899 + Optinal Gift
Up To $850 OFF, Use CODE: NFD150 For $150 OFF On 2 Bikes.
Ask a Ride Consultant
All New, All Electric
Make sure you choose the right one
Ride with peace of mind - discover the right accessories for your e-bike model.
Once Rattan, Always Rattan! Ride further with us. It's simple but the best.
Return & Refund
Track Your Order
Find a Rattan Rider
Contact us >
Ready to speak to you and support every need.
Call us 562-488-5588
Mon - Fri: 9 a.m.- 6 p.m.PSTSat & Sun: Closed
Help center & chat >
Search our extensive help center library or chat with an agent.
Your cart is empty
Bike won’t turn on
In the unlikely event that your bike won't turn on,this guide will help troubleshoot the issue
The brakes make abnormal noise-Adjust the brake pads or brake rotors,Check brake adjust for more details.
The derailleur is pressed or the chain falls
Fully charge the battery for the first use.(more than 6 hours)
The Ebike comes without keys
The tires got flat or could not be inflated