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Rattanx FAQ

Frequently Asked Questions

HOW DOES MY BIKE RECHARGE?

Your Rattan X or Rattan XL will automatically recharge when you are coasting, or riding downhill. While the bike doesn’t require throttle during these moments, the motor using the kinetic energy to power the battery. This technology increases the regeneration rate of your battery by 60%.

WHERE DOES RATTAN X SHIP FROM?

All our bikes are shipped from Ontario, California.

Is this product launching on Indiegogo?

Yes, it will be launching at the end of November on Indiegogo. We have a fully made product and supplychain, we are using Indiegogo for launch purposes only. You will receive your product and if you don't, you will get a 100% Money Back Refund

WHY DO I NEED TO RESERVE THE BIKE?

Once you make your pre-order reserve payment, you will be placed on our early bird list. Once we launch the product, we will email you the link for the final payments.

HOW DOES MY PRE-ORDER RESERVE WORK?

Once you make your pre-order reserve payment, you will be placed on our early bird list. Once we launch the product, we will email you the link for the final payments.

CAN I GET $100 OFF DISCOUNT IN THE STORE

We do not offer a $100 in-store discount for the Rattan X or Rattan XL at this time.

Which countries do we ship to?

We proudly ship to the USA, Australia, England, Germany, Spain, France, Italy.