Contact Us

If you notice any problem with your bike, please contact us at
info@rattanebike.com with the Following Information:

  1. Platform of the purchase, such as Amazon, Brand Store, etc. (If purchased on Amazon, Please also include the seller name on your order)
  2. Order number/ID
  3. The email and shipping address you used when placed order
  4. Pictures/Short videos of the problems and a brief description of the problem


Tel: +1(909) 235-8465
Sunday - Friday
6:00pm - 3:00am (PST)