News

Feb
21
2023

abnormal noise

1)The brakes make abnormal noise- Adjust the brake pads or brake rotors,Check brake adjust for more details. 2)The rear wheel motor makes abnormal noise- Lift the rear wheel off the ground and press the throttle to see if the rear works. Then contact us with a video for furthe...
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Feb
21
2023

bike won’t turn on

In the unlikely event that your bike won't turn on,this guide will help troubleshoot the issue so you can get back to riding Rattan as soon as possible! 1) Test the battery A low charge or a loose battery connection can cause your bike to not turn on when you press MODE button...
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Free Shipping & Tax
15 Days Free Trial
Expert Advice
Great Customer Support